Fridgie Didge – Frequently Asked Questions
Got a question about keeping your cool in the Darwin heat? You’re in the right place. At Fridgie Didge, we’re all about straight answers, fair pricing, and local expertise in refrigeration and air conditioning. Whether you're a first-time customer or a long-time Darwin local, our FAQ is here to help you make confident choices.
Refrigeration Services in Darwin
What refrigeration services do you offer?
We handle everything from fridge repairs and cool room servicing to commercial freezer installations. If it chills, we can fix or install it — fast, reliably, and with no fuss.
Do you work with both residential and commercial refrigeration?
Yes! We service homes, cafes, supermarkets, warehouses, and everything in between. Whether you’ve got a family fridge or a walk-in cold room, we’ve got you covered.
How quickly can you attend to refrigeration breakdowns in Darwin?
We offer 24/7 emergency support. Most urgent jobs are attended to within hours — because no one likes spoiled food or a hot mess in their cool room
Can you install new refrigeration systems for commercial kitchens?
Yes, we specialise in full refrigeration fit-outs for commercial kitchens, cafes, and hospitality venues. From upright fridges to custom cool rooms, we’ll design and install systems tailored to your needs and ensure everything runs efficiently from day one.
Air Conditioning Questions
Can you install and service split system air conditioners?
Absolutely. We install, service, and repair split systems across Darwin and Palmerston. We'll help you pick the right size unit and keep it running efficiently.
How often should I get my air conditioner serviced in the NT?
We recommend servicing every 6–12 months, especially with the Darwin humidity. Regular maintenance keeps your system efficient and your power bills down.
Do you offer cleaning for mouldy air conditioners?
Yes — and it’s more common than you think. We offer deep cleans that remove mould, bacteria, and bad smells from your unit’s coils and filters.
Do you supply air conditioning units, or just install them?
We do both! Whether you’ve already purchased a unit or need help choosing the right one, we can supply, install, and maintain it. We work with trusted brands that are suited to Darwin’s climate and your budget.
Pricing, Callouts & Warranty
Do you charge call-out fees in Darwin?
We keep things fair. Our pricing is transparent, and we’ll let you know if any call-out fees apply before we head your way.
Is your work covered by warranty?
Yes — all our installations and repairs come with warranty protection. We stand by our work and use high-quality parts you can trust.
How do I get a quote from Fridgie Didge?
Easy! You can call us on 0448 733 744, email us, or fill out our online form. We usually respond within the hour during business days.
Do you offer pensioner or senior discounts?
Yes, we believe in looking after our community. We offer discounts for seniors and pensioners on both callouts and labour. Just let us know when booking, and we’ll apply it to your quote — no hassle, no hidden conditions.
Maintenance & Ongoing Support
Do you offer regular maintenance plans?
Yes, we offer custom maintenance schedules for homes and businesses. That way, you avoid breakdowns and extend the life of your units.
What’s included in a maintenance service?
We clean filters, check refrigerant levels, inspect wiring, test system performance, and ensure everything runs smoothly — all in one visit.
Is regular servicing worth the cost?
Definitely. It lowers energy bills, reduces repair needs, and keeps your unit in top condition — especially in Darwin’s demanding climate.
Can I combine fridge and aircon servicing in one visit?
You sure can! We’re happy to bundle your jobs into one callout to save time and money. Just let us know what you need.
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